Reply, hide and keep up, from the same place as your reviews.
TikTok has no star reviews. What customers leave there is comments on your videos. Connect your account and those comments land in Dinopix beside your Google, Facebook and Instagram, grouped by video, and every reply you send is posted under the comment on TikTok.
Cold brew is back on tap for summer
TikTok video · 3 comments
mia.eats
Awaiting reply
"Is this the same cold brew as last summer?"
jcooper_92
Answered
"Grabbed one this morning. So smooth."
sandy.r
Awaiting reply
"Do you do oat milk with it?"
Comments on your own videos, handled in the same inbox as every other platform.
Comments on your recent videos import when you connect, and new ones arrive within a few minutes.
Replies post under the comment on TikTok, as if you had answered in the app.
Hide spam or abuse from your video in one click, and bring it back if you change your mind.
Suggested replies know the caption of the video, so they answer what was actually asked.
Bell and email alerts for new comments. A negative one arrives as a Negative TikTok comment alert.
Replies you make in the TikTok app mark the comment answered, and deleted comments disappear.
@coastalbrew
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On: Cold brew is back on tap for summer
mia.eats
"Is this the same cold brew as last summer?"
AI suggestion
Hi Mia, it is! Same beans and the same 18-hour brew as last summer. See you at the counter.
91 / 1,200
One reply per comment. To change it later, delete it in TikTok and reply again.
Meet the team behind your flat white
TikTok video · 2 comments
promo.deals.4u
"Free gift cards!! Click the link in my bio"
fastfollow_now
Hidden"Want 10k followers? DM me"
Negative TikTok comment
2 min ago
tash.m commented: "Waited 20 minutes for one coffee today"
New TikTok comment
1 hr ago
sandy.r commented: "Do you do oat milk with it?"
The same alerts arrive by email. Choose which ones in notification settings.
Yes. Dinopix works with TikTok Business accounts and personal accounts. Each business in Dinopix connects one TikTok account, and to switch to a different account you disconnect the current one first.
Not from Dinopix. TikTok does not let apps change a reply once it is posted, so Dinopix posts one reply per comment and shows Change it in TikTok instead of Edit. To change a reply, delete it in the TikTok app and reply again there.
No. Auto-reply does not cover TikTok. You can start from an AI suggestion, but someone on your team writes or approves every TikTok reply before it is posted.
It is removed from Dinopix too. Dinopix does not delete comments itself: use Hide to take spam off your video, or delete the comment in the TikTok app.
TikTok is included on every paid plan, from Starter up. The Free plan covers one Google listing and one Facebook Page with its linked Instagram account.
No. Dinopix brings in comments on the videos posted by the connected account. It does not read your direct messages or connect to your TikTok advertising account.
Dinopix stops receiving comments and removes its access to your TikTok account. You choose whether to keep the comments and replies already imported or delete them. Reconnecting the same account later picks up where it left off without duplicates.
Every platform lands in the same feed, with the same replies, alerts and reports.