Email & In-App Notifications

Choose which events email you, which stay in the app, how they are scoped per business, and where the email links take you.

Notification Types

Email on new review/comment: receive an email when a new comment comes in via webhook
Email on negative review: urgent email for negative sentiment comments
In-app notifications: real-time notifications in the bell icon

Go to Settings > Notifications to toggle each type on or off. You can also set the negative review threshold (1-3 stars).

Notifications are scoped to the currently selected business. Switch businesses in the sidebar to see notifications for each one.

Settings > Notifications

Email on new review/comment

Receive an email when a new item is synced

Email on negative reviews

Urgent alert for negative sentiment items

In-app notifications

Real-time alerts in the notification bell

Weekly summary digest

Weekly email with your reputation snapshot

Clicking the button in a notification email takes you directly to that comment in the app, highlighted and ready to reply.

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