One brand, many owners, one place for reviews.
In a franchise, a review of one outlet is a review of the brand. Dinopix gives head office a view across every franchisee, lets each franchisee answer their own customers, and keeps every reply in the brand's voice.
Network · 38 outlets
14 unrepliedNSW
15 outlets
4.6 avg
1840 reviews
VIC
12 outlets
4.5 avg
1312 reviews
QLD
11 outlets
4.2 avg
997 reviews
Network-wide visibility without taking replies away from the people who run each outlet.
Rating and review count by state or region, from one dashboard.
Members handle their own outlet’s reviews; head office keeps oversight.
Tone, brand context and a never-say list shared by every AI draft.
What each person can do is checked on every request.
Sign in once and assign each location to the right business.
Group outlets for reporting, or split them where rules must differ.
Priya Shah
Head office, marketing
Tom Fraser
Head office, operations
Jess Nguyen
Franchisee, Newtown
Ali Rahman
Franchisee, Geelong
Roles are checked on the server for every request.
Brand context
Never say
Used for AI suggestions and auto-reply at every outlet in this business.
Google connected
38 locations found
Yes. Invite franchisees as members and they can do the day-to-day work: reply, assign and manage customers. Owners and admins at head office see every outlet, and roles are enforced on the server for every request, not just hidden in the interface.
Set the brand voice once: a tone, a short description of how the brand talks, and a never-say list. Every AI suggestion and auto-reply in that business follows it, and any draft containing a never-say phrase is rejected before anyone sees it.
Use groups when outlets share a team, a brand voice and a bill and you only want to slice the reporting, for example by state. Use separate businesses when a franchisee needs different permissions, different connected accounts or different auto-reply rules. Groups are a reporting tool; businesses are a boundary.
No. Sign in to Google once with an account that owns or manages the profiles, and every location it can see is found. Then assign each one to the right business and, if you like, to a group.
Scale includes 25 locations and a team, then charges per extra location. Agency covers several separate businesses from one account, each with unlimited locations. Enterprise is unlimited and adds the REST API, webhooks and an audit log of who changed what. See the pricing page for current prices.
More on how Dinopix works for networks of outlets.