For plumbers, electricians, builders and cleaners.
Most people pick a tradie from the Google results, and the reviews decide who gets the call. Dinopix turns quote requests from your website into jobs, asks every customer for a review once the job is done, and emails you the moment a bad review lands, so you can reply from the van.
"Found the leak behind the shower wall and left the bathroom spotless."
Replied
"Booked for 8am, nobody arrived until 11."
Needs a reply
"Do you service the Inner West?"
Needs a reply
More reviews from the jobs you already do, without chasing anyone by hand.
Every review and Facebook question for your business in one feed.
Point your website’s quote form at Dinopix and each request becomes a job.
Mark a job delivered and the customer is emailed a review link after your chosen wait.
Call your records jobs, quotes or callouts, and the whole app uses your wording.
An urgent email when a review is at or below the rating you count as negative.
AI drafts in your voice, so answering a review between jobs takes a minute.
Quote request form
Each submission creates
Job · Blocked drain
Kate S. · Leichhardt"Kitchen sink draining slowly, can someone take a look this week?"
Review request · Sent 22 Oct
Link to your Google Business Profile
Every customer is asked the same way.
New 1-star review on Google
Harbour Plumbing
"Booked for 8am, nobody arrived until 11."
Sent because this review is at or below your negative threshold.
No. Job marketplaces are not connected, so reviews left there stay there. Dinopix covers your own Google Business Profile and Facebook page, which is where most people check a tradie before they call.
Yes. Call your records jobs instead of orders, then create them from your website’s quote form, import them from a spreadsheet or add them by hand. Mark a job delivered when it is finished and the customer can be emailed a review link after the wait you choose. You can also send one by hand from any customer’s profile.
No. Every customer is asked the same way, whatever you expect them to say. Choosing who to ask based on how they feel is review gating, which Google forbids. If someone is unhappy, the better move is to call them, and a survey can flag that for you privately.
Set the star rating you count as negative, from 1 to 3 stars, and Dinopix sends an urgent email the moment a review lands at or below it. The email opens the review ready to reply. Email alerts are on Starter and above.
The Free plan covers one Google listing and one Facebook page. Starter adds email alerts and AI replies in your voice, and Growth adds the customer CRM with website forms and jobs. Automated review requests are an add-on on Growth and built in from Scale.
More on how Dinopix handles reviews for service businesses.