A customer record behind every review, comment and message.
A two-star review reads differently when you can see the person left it after eleven orders. Connect your Shopify or WooCommerce store and Dinopix builds a customer database underneath your reviews — contacts, companies, orders and cases, deduplicated by email — so every reply has context instead of guesswork.
James Keller
11 orders · $842 lifetime · customer since Mar 2026
11
Orders
$842
Lifetime value
1
Open cases
Activity
Everything you need to manage this area of your online reputation.
Connect a store and customers plus order history flow in automatically, with live webhook updates. Run both at once — matching customers merge into one contact.
One record per person, deduplicated by email, with multiple addresses and phone numbers. B2B customers roll up under a company with combined order totals.
Point your contact form at Dinopix and enquiries become contacts and cases, with spam filtered out. Bring existing customers in from a spreadsheet.
Track an enquiry from first contact to resolved. Assign work to teammates, set due dates, and see everything waiting on you in one queue.
Ask for a review automatically once an order is delivered — or survey first and only ask your promoters, so the public asks go to happy customers.
We read customers and orders and never write to your store. Nothing is sold or used for our own marketing, and disconnecting lets you delete what was synced.
Get started in minutes, not days.
Authorise Shopify or WooCommerce in a couple of clicks. Your existing customers and order history backfill straight away.
New orders arrive by webhook within seconds. Reviews and messages link to the customer who sent them, by email or name match.
Open any review and see that person's orders, notes and past conversations beside it — then follow up, assign it, or ask for a review.
Dinopix Reviews is a complete reputation management platform.
Join the waitlist for early access. No credit card required.