Facebook

Facebook Reviews and Comments, Handled.

Every Page you manage, in one feed with your other reviews.

Connect Facebook once and Dinopix finds every Page you manage. Recommendations and public comments on your posts arrive in the same feed as your Google reviews. Reply publicly as your Page, hide spam, and start from an AI draft in your brand voice.

What Dinopix does with Facebook

Reviews and comments from every Page, answered from one place.

One Connection

Sign in once and every Page you manage is found, with its linked Instagram account.

Recommendations

Facebook reviews and recommendations sit in the same feed as every other platform.

Post Comments

Public comments on your Page posts arrive alongside reviews, ready to answer.

Reply as Your Page

Replies post publicly on Facebook as a response from your Page.

Hide and Unhide

Hide spam or abuse without deleting it, and unhide it any time.

Stays Connected

Facebook access is refreshed in the background, so syncing does not quietly stop.

One login finds every Page

Connect Facebook with an admin or editor role and every Page you manage appears. Assign each one to a business, and only that business sees its reviews and comments.
  • Pages only: personal profiles and groups are not supported
  • Bulk assign every Page to one business
  • Made a new Page? Refresh Pages finds it

Answer comments in public

Reply under any comment or recommendation and it posts on Facebook as your Page. Start from an AI suggestion if you like, and edit before sending.
  • Replies post publicly, as your Page
  • AI drafts in your own brand voice
  • Private Messenger chats go to the Inbox instead

Hide what should not be seen

Hide spam, scams or abuse with one click. Hidden comments stay visible only to the author and their friends, and you can unhide them whenever you like.
  • Out of public view, without deleting it
  • Unhide at any time
  • Works on comments across every connected Page

Frequently Asked Questions

What do I need to connect Facebook?

An admin or editor role on the Facebook Page. Connect once in Settings, under Connected Accounts, and every Page you manage is found, along with any Instagram accounts linked to them. Personal profiles and groups are not supported, only Pages.

What syncs from Facebook?

Reviews and recommendations, and public comments on your Page posts. Private Messenger conversations go to the Inbox instead, so they never mix with public comments.

Can I reply to a comment privately?

Not yet. Private replies need a permission Meta has not approved for Dinopix. In the meantime, reply publicly asking the person to message your Page, and pick the conversation up in your Inbox when they do.

Will my older Facebook replies come across?

Your history comes across, but replies you wrote on Facebook before connecting do not, so some older items can show as awaiting a reply at first. Replies you post on Facebook after connecting count once they sync back.

Do I have to reconnect Facebook every so often?

No. Facebook access expires after 60 days and Dinopix refreshes it in the background. If a refresh ever fails, you get an email asking you to click Refresh Pages.

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