Use case

Stay on Top of Every Facebook Comment.

Questions, complaints and spam, across every Page, in one list.

Comments land under posts you published weeks ago, on Pages you rarely open, and the unanswered ones are the ones people remember. Dinopix brings the comments from every Page you manage into one list, shows you which still need a reply, and lets your team answer, hide or hand them on without logging in to each Page.

What you can do with comments

Everything you need to keep Facebook comment threads answered and tidy.

Every Page in One List

One Facebook connection finds all your Pages. Comments from each one arrive in the same place.

Unreplied First

Filter to comments only and to the ones nobody has answered, by Page, location or date.

AI Suggested Replies

A draft in your brand voice for any comment. Edit it or send it; nothing posts without you.

Hide and Unhide

Hide spam or abuse from everyone but the author, and unhide it if you change your mind.

Assign to a Teammate

Give a comment an owner. It shows in their My Work with a status, and managers can watch.

Alerts for New Comments

An email for new reviews and comments, set per business, on Starter and above.

Hide spam without a fuss

Hiding keeps a comment visible to its author and their friends only, so spam and abuse vanish for everyone else without a public deletion.
  • Hide or unhide in one click
  • Reply, hide and AI Suggest sit on every comment
  • Works on Facebook and Instagram comments

Take complaints out of the thread

When a comment needs an order number or a longer conversation, reply publicly and invite the person to message your Page. The conversation then lands in your Inbox.
  • AI drafts the public reply in your brand voice
  • Messages arrive in the shared Inbox
  • Private replies to comments are not available yet

Share the load with your team

Assign a comment to the person who should answer it. It appears in their My Work with a status, and a manager can watch without taking it over.
  • Open, In progress and Resolved
  • Watchers follow without owning it
  • @mention a teammate in a note

Frequently Asked Questions

Can I manage comments from several Facebook Pages at once?

Yes. One Facebook connection finds every Page you manage, and you assign each Page to a business in Dinopix. Comments from all of them land in the same list, and you can filter to one Page, to comments only, or to the ones nobody has answered yet.

What happens when I hide a Facebook comment?

A hidden comment is only visible to the person who wrote it and their friends, so it disappears for everyone else without a deletion they might notice. You can unhide it at any time from the same screen.

Can I reply to a commenter privately by Messenger?

Not yet. Private replies need a permission Meta has not approved for Dinopix. In the meantime, reply publicly asking the person to message your Page, and the conversation arrives in your Dinopix Inbox when they do.

Do AI replies get posted to Facebook automatically?

No. On comments, AI Suggest writes a draft in your brand voice and nothing is posted until you press send. You can edit the draft first or write the reply yourself.

Which plans include Facebook comments?

Every plan, including Free, which covers one Facebook Page with its linked Instagram account and 5 AI replies a month. Paid plans add more locations, more AI replies, email alerts and a team. See the pricing page for the details.

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