Dinopix Help Centre
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78 guides covering every part of Dinopix Reviews, from your first connection to the API.
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Connecting Google Business ProfileConnect Google Business Profile to sync and reply to Google reviews, check which Google account manages your profile, what the setup emails and their Connect Google button do (and how to unsubscribe), assign locations to a business, and fix common errors.Connecting Facebook & InstagramConnect Facebook to import your pages and linked Instagram accounts, and see which permissions Dinopix asks for and why.Replying to Reviews AutomaticallySet up auto-reply: choose which ratings to answer, approve AI drafts by email or auto-send your own wording, where it applies, when it runs, which reviews it passes over, and what the activity list shows.Sync Not WorkingWhat to check when reviews or comments stop syncing: connection status, expired tokens, Google listings that need choosing, large pages, Instagram limits and TikTok comments.
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Getting StartedSet up your account and connect your first platform7 articlesFacebook & InstagramConnecting, syncing, and managing Facebook pages3 articlesManaging ReviewsReplying, hiding, private messages, and AI suggestions6 articlesAnalytics & ReportsUnderstanding sentiment, exporting data, and AI insights3 articlesSettings & ConfigurationBrand voice, notifications, business profiles, and connections5 articlesProductReviewBring in ProductReview.com.au reviews by email and manage them5 articlesSocial ListeningTrack brand mentions across the web with Google Alerts and Brave Search2 articlesInbox & MessagesPrivate Facebook and Instagram conversations, and how they are assigned1 articleListings & LocationsAdd, group, merge and deactivate the places you are reviewed5 articlesCustomers & CRMContacts, companies, orders, cases and the activity timeline behind every review13 articlesStore IntegrationsSync customers and orders from Shopify, WooCommerce, CSV files and web forms8 articlesReview Requests & NPSAsk every customer for a review and measure satisfaction automatically8 articlesTeam & PermissionsInvite teammates, assign work, and control who can see what2 articlesAPI, Webhooks & AuditPull your data out, push events to your systems, and see who changed what3 articlesTroubleshootingCommon issues and how to fix them3 articlesSecurity & DataHow we protect your data and what we access from social platforms4 articles
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