Dinopix Help Centre
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73 guides covering every part of Dinopix Reviews, from your first connection to the API.
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Connecting Google Business ProfileConnect Google Business Profile to sync and reply to Google reviews, assign locations to a business, and fix common errors.Connecting Facebook & InstagramConnect Facebook to import your pages and linked Instagram accounts, and see which permissions Dinopix asks for and why.Replying to Reviews AutomaticallySet up AI auto-reply: choose which ratings to answer, whether to approve first, where it applies, and when it runs.Sync Not WorkingWhat to check when reviews or comments stop syncing: connection status, expired tokens, large pages and Instagram limits.
Browse by topic
Getting StartedSet up your account and connect your first platform6 articlesFacebook & InstagramConnecting, syncing, and managing Facebook pages3 articlesManaging ReviewsReplying, hiding, private messages, and AI suggestions6 articlesAnalytics & ReportsUnderstanding sentiment, exporting data, and AI insights3 articlesSettings & ConfigurationBrand voice, notifications, business profiles, and connections5 articlesProductReviewSet up email forwarding and manage ProductReview.com.au reviews5 articlesSocial ListeningTrack brand mentions across the web with Google Alerts and Brave Search2 articlesInbox & MessagesPrivate Facebook and Instagram conversations, and how they are assigned1 articleListings & LocationsAdd, group, merge and deactivate the places you are reviewed5 articlesCustomers & CRMContacts, companies, orders, cases and the activity timeline behind every review13 articlesStore IntegrationsSync customers and orders from Shopify, WooCommerce, CSV files and web forms8 articlesReview Requests & NPSAsk every customer for a review and measure satisfaction automatically4 articlesTeam & PermissionsInvite teammates, assign work, and control who can see what2 articlesAPI, Webhooks & AuditPull your data out, push events to your systems, and see who changed what3 articlesTroubleshootingCommon issues and how to fix them3 articlesSecurity & DataHow we protect your data and what we access from social platforms4 articles
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