Judge.me

Product Reviews, Answered in One Place.

Connect your store in a few clicks.

Connect your Judge.me store and your full review history comes into Dinopix alongside Google and Facebook. Replies you send publish under the review on your store, and Judge.me emails the reviewer to say you replied.

What you get with Judge.me

Every product and store review, with replies that publish where your customers read them.

Your Full History

Every existing review is imported when you connect, so the inbox is complete from day one.

The Product on Every Review

Each review shows the product it is about. On Shopify stores the name links to the product page.

Store Reviews Too

Reviews about your shop rather than a product come in as well, without a product name.

Replies on Your Store

Replies publish under the review on your store, and Judge.me emails the reviewer that you replied.

The Same Alerts

Low-star reviews get sentiment and the same email alerts as every other platform.

Limited Access

Dinopix can read your store details and reviews and post replies. It cannot publish, hide, edit or delete reviews.

Connected in a few clicks

Choose Connect store on the Judge.me card, approve on Judge.me’s consent screen, and your existing reviews start importing straight away.
  • Works with Judge.me’s Free plan
  • Asks for three permissions and nothing more
  • Disconnect any time, and keep or delete what was imported

Replies that know the product

Start from an AI suggestion that already knows which product was reviewed, edit it, and send. The reply appears under the review on your store.
  • Drafts in your brand voice
  • Judge.me tells the reviewer you replied
  • To change a posted reply, use Judge.me

Auto-reply works here too

Choose Judge.me as one of auto-reply’s platforms, and your star-rating rules apply to product reviews the same way they do to Google.
  • Send, draft for approval or skip, by rating
  • The same delay, quiet hours and daily cap
  • Only platforms that accept replies can be chosen

Frequently Asked Questions

Do I need a paid Judge.me plan?

No. Dinopix works with Judge.me’s own Free plan, so there is nothing to upgrade on the Judge.me side. On the Dinopix side, Judge.me is included on every paid plan, from Starter up.

Can I edit or delete a reply from Dinopix?

No. Judge.me lets apps create replies but not edit or delete them, so once a reply is posted the review shows Change it in Judge.me instead. To change or remove a reply, use your Judge.me dashboard.

Why do reviews I already answered show as unanswered?

Judge.me does not tell apps whether a review already has a reply, so reviews you answered in Judge.me before connecting show as unanswered in Dinopix. Check your Judge.me dashboard before replying to older reviews.

A new review has not appeared yet. Is something wrong?

Usually not. Judge.me can take a few minutes to process a new review before it sends it on, and Dinopix also checks for missed reviews on a regular schedule.

Can I connect more than one store?

Each business connects one Judge.me store. If you run several stores as separate businesses in Dinopix, each can connect its own. To switch a business to a different store, disconnect the current one first.

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