Monitor reviews, respond to customers and grow your brand. All from one dashboard. AI-powered replies, real-time alerts, and sentiment analysis at a price that makes sense.
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Good coffee but waited 20 minutes for a simple order during lunch. Staff seemed overwhelmed.
"Good coffee but waited 20 minutes for a simple order during lunch. Staff seemed overwhelmed."
Absolutely love this place! The oat milk latte is incredible and the staff are always so friendly.
This is clearly a paid ad lol. Nobody actually likes this place that much.
Great atmosphere for working and the WiFi is solid. Would be perfect if they had more power outlets.
Found a hair in my cappuccino. Told the barista and they just shrugged. Really disappointing.
Best flat white in the CBD hands down. Been coming here every morning for a year and they never disappoint.
Love the vibes here! That cold brew is next level. Do you guys do catering?
Stop switching between Google, Facebook and email. Dinopix pulls all your reviews, post comments and Messenger conversations into a single inbox.
James K.
Facebook Comment · Coastal Brew - CBD
"Good coffee but waited 20 minutes for a simple order during lunch. Staff seemed overwhelmed and didn't acknowledge the wait."
15 minutes ago
"Hi James, we sincerely apologise for the long wait during your visit. That's not the experience we want for our customers. We've been working on improving our lunch rush operations, and we'd love the chance to make it up to you. Please reach out to us directly and your next coffee is on us."
Coastal Brew Coffee Co. · Last 30 days
Wait times during lunch are the #1 driver of negative reviews this month. Consider adding a staff member between 12-2pm.
AI-powered sentiment analysis classifies every review and comment automatically. Track trends, spot issues early, and export reports for your team or clients.
A two-star review reads differently when you can see the person left it after eleven orders. Connect your store and Dinopix builds a customer record behind every review, comment and message, so replies come with context instead of guesswork.
James Keller
11 orders · $842 lifetime · customer since Mar 2026
Everything you need to stay on top of your reputation, built into one clean platform.
Instant email and in-app notifications when negative reviews come in. Click straight through to respond, no delays.
Configure your brand voice per business so AI replies always sound like you. Consistent and on-brand, every time.
Manage every location from one account, with per-location analytics and locations bundled into your plan.
No demos, no sales calls, no complex setup. Connect your accounts and start managing your reputation.
Sign up and connect Facebook, Instagram, Google, ProductReview and WooCommerce in a few clicks.
All your reviews, comments and messages sync automatically. AI analyses sentiment in real time.
Reply with AI-suggested responses, track your reputation trends, and turn feedback into growth.
Every review, comment and message in one inbox. Customer CRM, NPS and review requests built in.
Reviews, page and reel comments, Instagram comments and Messenger conversations. All synced and managed.
Google Business Profile reviews synced into the same inbox. Reply from Dinopix and your answer appears on Google.
ProductReview.com.au reviews land in the same inbox, with sentiment and AI-drafted replies ready to go.
Trustpilot reviews land in the same inbox, with AI-drafted replies ready to post. Review requests can go to Trustpilot too: Trustpilot sends a verified invitation, even on its free plan.
Product reviews from your online store, with the product each one is about. Reply from Dinopix and it appears under the review on your store.
Enterprise tools charge hundreds per location and hide pricing behind sales calls. We don't.
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We're the only affordable platform that manages social post comments alongside reviews in a unified inbox. Your biggest engagement channels, finally covered.
No bloated feature menus or confusing dashboards. Reviews management done right. Nothing more, nothing less.
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