Review management built for regulated health practices.
A thank-you that repeats what a patient said about their treatment can read as advertising with a testimonial. Dinopix keeps AI replies to the welcome, the team and the communication, holds back any draft that drifts into clinical detail, and lets you see every clinic's reviews in one place.
Rachel P.
Google · Harbour Dental Balmain
"Front desk were lovely and the dentist explained everything clearly. Best check-up I've had."
AI draft
Ahpra mode onThank you, Rachel. We'll pass your kind words on to the front desk team, and we're glad everything was explained clearly. See you next time.
The safeguards a health practice needs, plus everything a multi-clinic group needs to keep up.
Drafts never repeat a symptom, treatment or result, and never confirm the reviewer was a patient.
A draft that still mentions treatment, recovery or results is held back, and you are told why.
With Ahpra mode on, auto-reply drafts and emails every reply for approval, whatever the rating.
Filter by clinic, compare ratings side by side, and group clinics by region or brand.
An email the moment a review lands at or below the star rating you count as negative.
Google, Facebook and Instagram on every plan; Trustpilot, ProductReview and Judge.me from Starter.
Tom W.
"My tooth feels so much better since the filling. Thank you!"
Draft held back
It referred to the result of a treatment. Try again, or write the reply yourself.
Registered with Ahpra: every reply is emailed to you for approval before it is published.
Send automatically
Waits for approval
Send automatically
Waits for approval
Draft for my approval
Waits for approval
It can. Ahpra treats a review that talks about a clinical aspect of your service, such as the treatment or the result, as a testimonial, and warns practitioners to take care when engaging with reviews, because a reply can be treated as using that testimonial to advertise. Comments about customer service, like a friendly welcome or a clear explanation, are fine.
AI drafts never repeat or praise a symptom, treatment, result or clinical skill, never confirm the reviewer was a patient, and invite them to contact you about anything clinical. Drafts are checked after writing and held back if they still mention something clinical. Auto-reply always waits for your approval, and the reply box shows a reminder while you type your own reply.
No. The safeguards keep replies away from clinical detail and patient confirmation, which suits any regulated health practice. The setting is named for Ahpra because that is the regulator whose testimonial rules it was built around. You remain responsible for what your practice publishes.
Yes. Each clinic is its own listing, so you can filter reviews by clinic, compare ratings side by side and group clinics by region or brand. If the clinics need different permissions or connected accounts, they can be separate businesses instead.
Google, Facebook and Instagram on every plan, and Trustpilot, ProductReview and Judge.me from Starter. Negative reviews trigger an urgent email at the star rating you choose, so a complaint does not sit unanswered over a weekend.
More on how Dinopix handles reviews for practices like yours.