Reply, hide and answer messages from the same place as your reviews.
Instagram comes through your Facebook connection, so there is nothing extra to set up. Comments on your posts and reels land beside your Google and Facebook reviews, and direct messages go to a shared inbox your whole team can work from.
Reel · Weekend specials
@mia.eats
Is the lemon tart back this weekend?
@bloomcafe
It is! Saturday and Sunday while it lasts.
@jaxon_k
Looks amazing, booking for Sunday.
Awaiting reply
Comments and messages, handled alongside every other platform.
Linked to a Facebook Page? Connecting Facebook finds your Instagram account automatically.
Answer comments on posts and reels publicly, from the same feed as your reviews.
Hide a comment from everyone but its author, and unhide it if you change your mind.
See when your account is mentioned, so you are not the last to know.
Instagram DMs land in the same shared inbox as Messenger.
Draft a reply in your brand voice, then edit and send.
Found through your Facebook connection
Bloom Cafe Surry Hills
@bloomcafe
Bloom Catering
No Instagram linked
No separate Instagram login. Personal accounts aren't supported.
@not_a_bot_99
DM me for cheap followers
Hide
The author still sees it. Nobody else does.
Unhide
Changed your mind? Bring it back in one click.
Instagram direct messages land in the same inbox as Messenger.
Through Facebook. Your Instagram professional account must be linked to a Facebook Page, and when you connect Facebook, Dinopix finds it automatically. There is no separate Instagram login. Personal Instagram accounts are not supported.
Read and reply to comments on your posts and reels, hide or unhide them, and see mentions of your account. Replies appear publicly under the comment. Deleting a comment is done in the Instagram app.
Hiding leaves the comment visible to its author but hidden from everyone else, which usually draws less attention than deleting, and you can unhide it later. Deleting is permanent and is done in the Instagram app; Dinopix hides and unhides but does not delete comments.
Not yet. Private replies need messaging permissions Meta has not approved, so they are not available on any account. Ask the person to message you instead, and the conversation arrives in your Inbox.
Yes. The Free plan covers one Google listing and one Facebook page, with the Instagram account linked to that page included.
Every platform lands in the same feed, with the same replies, alerts and reports.