Have questions about Dinopix Reviews? Need help getting set up? We'd love to hear from you.
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Dinopix Reviews is an online reputation management platform. It pulls your reviews, post comments, and messages from connected social platforms into a single dashboard so you can monitor, respond, and track your brand reputation — all in one place.
Facebook (page reviews, post comments and Messenger), Instagram (comments, mentions and DMs), Google Business Profile, and ProductReview.com.au. You can also connect a Shopify or WooCommerce store to sync customers and orders into the CRM. Trustpilot is next on the roadmap.
When you view a review or comment, you can click to get an AI-suggested reply. The AI considers the content of the review, your business context, and your brand voice settings to draft a response. You can choose from multiple tones (professional, friendly, apologetic), edit the suggestion, and send.
Every review and comment is automatically classified as positive, negative, or neutral by our AI. This helps you quickly prioritise responses, spot emerging issues, and track sentiment trends over time in your analytics dashboard.
Yes. You can add multiple businesses and locations to your account, each with their own connected pages, analytics, and notification settings. Unlike most competitors, locations are bundled into your plan rather than charged at hundreds each — Scale includes 25 and then $4/month for each extra one, and Agency gives every client business unlimited locations.
Most users are up and running in under 5 minutes. Sign up, connect your social accounts, assign your pages to businesses, and your reviews and comments start syncing immediately.
Yes. You'll receive in-app notifications and email alerts when negative reviews or comments are detected. Notifications include a direct link to the comment so you can respond immediately.
Plans start free with no credit card, and every price is published on our pricing page — no hidden fees and no forced sales demos. You can upgrade, downgrade or cancel from your dashboard at any time.
Three things: we're the only affordable platform that manages social post comments alongside reviews in a unified inbox. We offer transparent pricing without the hundreds-per-location bills the enterprise tools charge. And we focus on a clean, fast experience — reviews management done right, without enterprise bloat.
Yes. Your data is stored on encrypted infrastructure. We comply with Meta's Platform Terms, only access data you explicitly authorise, and never sell your data to third parties. You can disconnect your accounts and delete your data at any time.