Get in Touch

Have questions about Dinopix Reviews? Need help getting set up? We'd love to hear from you.

Send us a message

We typically respond within 24 hours. By submitting this form, you consent to us contacting you via email for marketing and communication purposes.

By submitting this form, you agree to our Privacy Policy. Marketing communications are optional and only sent if you subscribe above.

Frequently Asked Questions

What does Dinopix Reviews do?

Dinopix Reviews is an online reputation management platform. It pulls your reviews, post comments, and messages from connected social platforms into a single dashboard so you can monitor, respond, and track your brand reputation — all in one place.

Which platforms are supported?

Facebook is our first integration — including page reviews, post comments, and Messenger conversations. Google Business Profile is next, with Trustpilot and more platforms on the roadmap.

How does the AI reply feature work?

When you view a review or comment, you can click to get an AI-suggested reply. The AI considers the content of the review, your business context, and your brand voice settings to draft a response. You can choose from multiple tones (professional, friendly, apologetic), edit the suggestion, and send.

What is sentiment analysis?

Every review and comment is automatically classified as positive, negative, or neutral by our AI. This helps you quickly prioritise responses, spot emerging issues, and track sentiment trends over time in your analytics dashboard.

Can I manage multiple business locations?

Yes. You can add multiple businesses and locations to your account, each with their own connected pages, analytics, and notification settings. Unlike most competitors, we don't charge per location.

How fast is setup?

Most users are up and running in under 5 minutes. Sign up, connect your social accounts, assign your pages to businesses, and your reviews and comments start syncing immediately.

Will I be notified about negative reviews?

Yes. You'll receive in-app notifications and email alerts when negative reviews or comments are detected. Notifications include a direct link to the comment so you can respond immediately.

Is there a free plan?

We offer a free tier to get started. Pricing details will be published on our website soon — we believe in transparent, self-serve pricing with no hidden fees or forced sales demos.

What makes Dinopix different from Birdeye, Podium, or Reputation.com?

Three things: we're the only affordable platform that manages social post comments alongside reviews in a unified inbox. We offer transparent pricing without per-location cost blowouts. And we focus on a clean, fast experience — reviews management done right, without enterprise bloat.

Is my data secure?

Yes. Your data is stored on encrypted infrastructure. We comply with Meta's Platform Terms, only access data you explicitly authorise, and never sell your data to third parties. You can disconnect your accounts and delete your data at any time.

Wait, before you go!

Get tips on managing your online reputation and product updates

No spam, ever. Unsubscribe anytime. Privacy Policy