Analytics & Reports
Understanding sentiment, exporting data, and AI insights
3 articles
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- Understanding Your AnalyticsRead your rating, response rate, response time and trends against the previous period, and see which topics, locations and businesses need attention.
- Exporting ReportsExport your reviews and analytics as a CSV or PDF report, with response times and a comparison to the previous period.
- The Reputation PageSee what customers say publicly next to how they rate you privately, and where the two disagree.