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Analytics & Reports

Understanding sentiment, exporting data, and AI insights

3 articles

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  • Understanding Your AnalyticsRead your key metrics, sentiment breakdown and AI insights, filter the report by date range, and know what each number counts.
  • Exporting ReportsExport your reviews and analytics as a CSV or PDF report, and narrow what it covers with filters before you download it.
  • The Reputation PageSee what customers say publicly next to how they rate you privately, and turn promoters into public reviews.

Other topics

Getting Started Facebook & Instagram Managing Reviews Settings & Configuration ProductReview Social Listening Inbox & Messages Listings & Locations Customers & CRM Store Integrations Review Requests & NPS Team & Permissions API, Webhooks & Audit Troubleshooting Security & Data

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