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Help CentreListings & Locations

Listings & Locations

Add, group, merge and deactivate the places you are reviewed

5 articles

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  • How Listings Are CountedA listing is one location on one platform. What that means for syncing, for your plan limit, and for what you are billed.
  • Adding a ListingImport business locations from a connected platform, or add one by hand for a place that cannot sync reviews automatically.
  • Merging Duplicate ListingsJoin a location that appears twice, for example its Facebook and Google listings, so it reports as one place.
  • Grouping Listings by Region or BrandCreate groups such as NSW or a sub-brand, then filter and report by group across the dashboard and Reputation.
  • Entering Your Review HistoryEmail-based platforms only send new reviews, so enter your existing rating counts to keep your average honest.

Other topics

Getting Started Facebook & Instagram Managing Reviews Analytics & Reports Settings & Configuration ProductReview Social Listening Inbox & Messages Customers & CRM Store Integrations Review Requests & NPS Team & Permissions API, Webhooks & Audit Troubleshooting Security & Data

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