Review Requests & NPS
Ask every customer for a review and measure satisfaction automatically
8 articles
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- Automated Review RequestsEmail every customer a review request after delivery, choose review links and routing, send one by hand with Ask for a review, and check the Sent log.
- Trustpilot Review InvitationsSend review requests to Trustpilot on any Trustpilot plan, even its free one, so Trustpilot sends a verified invitation. Plans and how to turn it off.
- Surveys and NPSSend NPS and other surveys to your customers, read your score and every answer, and follow up privately with anyone who is unhappy.
- Surveys ProSee what Surveys Pro adds to your NPS survey, from more surveys and your own questions to new score types, follow-ups and sending through your own tools.
- Send from your own email providerSend surveys and review requests from your own address through SendGrid, Mailgun, Postmark, Amazon SES, Resend or Brevo with Surveys Pro.
- Send from your own mailbox (SMTP)Send surveys and review requests from the mailbox you already use, such as Gmail or Microsoft 365, over SMTP with Surveys Pro.
- Hand surveys to your marketing toolLet Klaviyo, Mailchimp, HubSpot or your own webhook send your surveys with Surveys Pro, while the answers still come back to Dinopix.
- Email Templates & BrandingEdit the wording of review request and NPS survey emails, add merge fields and branding, choose where replies go, and preview the email.