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  • Review ManagementUnified inbox for all your reviews
  • AI ResponsesGenerate on-brand replies with AI
  • Analytics & InsightsSentiment analysis and trends
  • Inbox & MessagingMessenger and private replies
  • Customer CRMCustomers and orders behind every review
  • Multi-PlatformFacebook, Google, Instagram & more
  • Social ListeningBrand mentions from news, web and Reddit
  • NotificationsReal-time alerts via app and email

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Help CentreSettings & Configuration

Settings & Configuration

Brand voice, notifications, business profiles, and connections

5 articles

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  • Email & In-App NotificationsChoose which events email you, which stay in the app, how they are scoped per business, and where the email links take you.
  • Managing Platform ConnectionsReconnect, refresh or disconnect a connected platform, and understand how Dinopix renews access tokens before they expire.
  • Notifications in the AppHow the notification bell works across all your businesses, what each group covers, and how it differs from email alerts.
  • Support AccessSupport cannot read your workspace until you approve it. What approving does, what it never does, and how it expires.
  • Plans and LimitsWhich features come with which plan, how the location limit is counted, and what happens when you reach it.

Other topics

Getting Started Facebook & Instagram Managing Reviews Analytics & Reports ProductReview Social Listening Inbox & Messages Listings & Locations Customers & CRM Store Integrations Review Requests & NPS Team & Permissions API, Webhooks & Audit Troubleshooting Security & Data

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Dinopix

Online reputation management platform helping businesses monitor reviews, respond to customers, and grow their brand.

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