Getting Started

Connecting Google Business Profile

Connect Google Business Profile to sync and reply to Google reviews, assign locations to a business, and fix common errors.

Connecting

  1. Go to Settings > Connected Accounts
  2. Click Connect Google
  3. Sign in with the Google account that manages your Business Profile
  4. Approve access to your business locations
  5. Back on Platforms, assign a location to this business

Assigning Locations

If your Google account manages several locations, assign each one to the right business in Dinopix. Multi-site businesses can group locations together for combined reporting.

Replying

Replies written in Dinopix post to Google directly. AI suggestions work the same way they do for Facebook: pick a tone, review the draft, send.

Common Problems

  • No locations appear: the Google account you signed in with doesn't manage the profile. Check you're an owner or manager in Google Business Profile.
  • Reviews aren't updating: hit Sync on the connection and check for an error banner.
  • A reply didn't post: Google occasionally rejects replies that breach its content policies. Rewrite and try again.

Did this answer your question?

If not, ask and we will point you at the right page.

Contact support