What the tours are
Dinopix has three short tours. Each one points at the real parts of the app, one step at a time. Nothing is hidden or dimmed while a tour runs, so you can keep using the page.
- Welcome to Dinopix, on the dashboard before anything is connected (3 steps): where to connect Google, your setup checklist, and where your reviews will land. Its last step can start Connect Google for you. Once something is connected, its link opens Your reviews are in instead, or, if your reviews haven't come in yet, says you're connected and that the tour starts once they are in. Show me in the app
- Your reviews are in, on the dashboard: where your rating and totals are, where to find every review, and how you hear about new ones. While the Getting set up card is showing, it has 4 steps and ends on your newest review waiting for a reply. Otherwise it has 3 steps and ends on the notification bell. Show me in the app
- Reviews & Comments: what needs a reply, how to search and filter, and where to reply. It has 3 steps, or 2 when nothing is waiting for a reply. Show me in the app
Welcome to Dinopix and Your reviews are in are for account owners and admins. A team member or client who opens either link gets the Reviews & Comments tour instead.
When a tour appears
When nothing is connected yet, the dashboard offers Welcome to Dinopix in a small card in the corner. It is offered once only: Show me around starts it, and Not now means it is not offered again. It is never offered while you are connecting, and never once something is connected.
After your first reviews come in, the dashboard offers Your reviews are in once, in a small card in the corner: Show me around starts it, and Not now means it is not offered again. It is offered to account owners and admins of a new business, while the Getting set up card is showing. If you leave the tour half way, it may be offered one more time on a later visit.
The Reviews & Comments tour never starts on its own. On your first few visits, a Show me around link sits beside the page title. Use it, or hide it with the cross beside it.
Whether you have seen a tour is saved to your login, not your browser, so a tour you finished or skipped on your computer is not offered again on your phone.
Moving through a tour
- Next and Back move between steps. With a keyboard, Tab reaches the buttons, and the left and right arrow keys work too.
- Skip tour, or the Escape key, ends it at any step.
- With the Getting set up card showing, the last step of Your reviews are in opens your newest review waiting for a reply, ready to answer. If every review already has a reply, it says so and the tour ends there.
- On a phone, each step shows at the bottom of the screen and the page scrolls so the part it is about sits above it.
If you can read reviews but not reply (some client access is read-only), the last step of the Reviews & Comments tour says so instead of pointing at a Reply button. If every review already has a reply, the last step says you are all caught up.
Taking a tour again
- Use the Show me in the app links on this page, any time.
- While the Getting set up card is on your dashboard, Take the 4-step tour under its steps starts Your reviews are in again.
A tour needs your reviews to point at, so Your reviews are in waits until your reviews have imported. If nothing is connected yet, the link tells you to connect a review platform first. If you have connected but no reviews have come in yet (or every listing is switched off), it tells you that you are connected and the tour starts once your reviews are in. See Reading your dashboard and Replying to your first review.