Dinopix vs Birdeye
An honest side-by-side, so you can decide which suits your business. Birdeye describes itself as:“AI Coworkers for Multi-location Brands.”
We make Dinopix, so read this with that in mind.
Everything here about Birdeye comes from Birdeye’s own website, checked on 16 October 2026. Products and prices change, so check their site before you decide, and tell us if anything here is out of date.
Pricing
Birdeye
Quote only
No prices published: "Pricing built around outcomes, not seat counts." A pricing form asks how many locations you have.
Dinopix
Published pricing
Free plan, then paid plans from US$15 (A$19) a month, billed monthly or annually. Prices are published, with no hidden fees. See every plan.
Side by side
| Feature | Birdeye | Dinopix |
|---|---|---|
| Contract | Set in your order form; renews automatically for the same period with 90 days’ notice. Their terms add an 8% fee on recurring fees at renewal for newer agreements. | Monthly or annual billing, paid in advance. No minimum term published; change plan any time. |
| Review sites | Reviews from 200+ sites, including Google, Facebook, Trustpilot, TripAdvisor and Productreview. | Google, Facebook, Instagram, Trustpilot, ProductReview and Judge.me in one feed. |
| Replying to reviews | In-app replies for integrated Google and Facebook accounts; other sites copy your reply to paste on the site. | Replies publish to Google, Facebook, Instagram and Judge.me. Trustpilot and ProductReview replies are drafted in Dinopix, then posted on their site. |
| AI replies | A review response agent that can post on its own or hold replies for approval. | AI reply drafts on every plan (5 a month on Free). Brand voice, and auto-reply by star rating with approval by email, from Starter. |
| Review requests | Email and text requests. Their terms ban review gating; the default email has an optional private “Contact us” option. | Email review requests after an order is delivered, to every customer the same way. No SMS. An add-on on Growth, included from Scale. |
| Social and messaging | Comments and DMs on Facebook, Instagram, LinkedIn, YouTube and TikTok; webchat, text, email and voicemail. | Facebook and Instagram comments, plus Messenger and Instagram direct messages, in one inbox. Hide comments. No private replies yet. |
| Also includes | Listings, marketing automation, chatbot, appointments, surveys, ticketing and payments. | Customer CRM with Shopify and WooCommerce sync, NPS surveys, social listening and analytics. |
Birdeye suits
- Large multi-location brands that want one vendor across reviews, listings, messaging and appointments
- Businesses that need reviews from many niche sites
- Teams with budget for a sales-led, contracted platform
Dinopix suits
- Businesses that want published prices and to start without a sales call
- Teams focused on reviews and social comments rather than a full operations suite
- Online stores that want review requests tied to delivered orders
When Dinopix is the wrong choice
- You need reviews from sites beyond Dinopix’s six, such as TripAdvisor, Yelp or industry directories.
- You want listings management, appointments or payments in the same product.
- You need SMS review requests.
Frequently Asked Questions
How much does Birdeye cost?
Birdeye does not publish prices. Its pricing page asks for your number of locations and routes you to their team.
Does Dinopix cover as many review sites as Birdeye?
No. Birdeye says it gathers reviews from 200+ sites. Dinopix connects six: Google, Facebook, Instagram, Trustpilot, ProductReview and Judge.me.
Do both handle Facebook and Instagram comments?
Yes. Both bring Facebook and Instagram comments and messages into one place. Birdeye also covers LinkedIn, YouTube and TikTok.
Can I try Dinopix before deciding?
Yes. The free plan connects one Google listing and one Facebook page with its Instagram account, with no credit card.
Sources, checked 16 October 2026
Try Dinopix alongside it
The free plan connects one Google listing and one Facebook page with its Instagram account, with no credit card. Compare them on your own reviews before you decide.