Dinopix vs Okendo
An honest side-by-side, so you can decide which suits your business. Okendo describes itself as:“The next-generation reviews solution featuring AI-powered review collection and displays, predictive insights, intelligent moderation and LLM integrations.”
We make Dinopix, so read this with that in mind.
Everything here about Okendo comes from Okendo’s own website, checked on 16 October 2026. Products and prices change, so check their site before you decide, and tell us if anything here is out of date.
Pricing
Okendo
Published pricing
Okendo Reviews by monthly order volume: Essentials $19 a month (up to 200 orders), Growth $119 (up to 1,500) and Power $299 (up to 3,500); the currency isn’t named. Single products can be monthly or annual; bundles normally need an annual term. Seller Ratings is a $99 a month add-on below Enterprise.
Dinopix
Published pricing
Free plan, then paid plans from US$15 (A$19) a month, billed monthly or annually. Prices are published, with no hidden fees. See every plan.
Side by side
| Feature | Okendo | Dinopix |
|---|---|---|
| What it is | A reviews and customer marketing platform for Shopify brands: product reviews, loyalty, referrals, quizzes and surveys on one customer profile. | A place to manage reviews and comments from Google, Facebook, Instagram, Trustpilot, ProductReview and Judge.me. |
| Review requests | Review request emails from Okendo; SMS through Klaviyo, Attentive or Postscript. Okendo says it doesn’t use predictive filtering when sending requests. | Email review requests after an order is delivered, to every customer the same way. No SMS. An add-on on Growth, included from Scale. |
| Asking for Google reviews | A help article shows a Klaviyo flow asking for a Google review after a 4 star or higher Okendo review, and says the rating step can be left out to ask everyone. | Every customer gets the same review request. NPS surveys are separate and never decide who is asked. |
| Display and SEO | Customisable widgets, rich snippets, Google Shopping, and Seller Ratings as a paid add-on below Enterprise. | Not offered: Dinopix does not provide review widgets. |
| AI replies | AI reply suggestions on all plans; Auto Review Replies from Growth, written in the reviewer’s language. | AI reply drafts on every plan (5 a month on Free). Brand voice, and auto-reply by star rating with approval by email, from Starter. |
| Social | Sends reviews to TikTok Shop and the Shop app; no comment inbox stated. | Facebook and Instagram comments, plus Messenger and Instagram direct messages, in one inbox. Hide comments. No private replies yet. |
| Contract | Monthly or annual for single products; fees not refundable except as required by law. | Monthly or annual billing, paid in advance. No minimum term published; change plan any time. |
Okendo suits
- Shopify brands that want product reviews, photos and widgets on their store
- Stores already using Klaviyo, Attentive or Postscript for email and SMS
- Brands that want reviews, loyalty, referrals and quizzes on one customer profile
Dinopix suits
- Businesses whose reviews live on Google, Facebook, Instagram and Trustpilot
- Teams handling Facebook and Instagram comments and messages with their reviews
- Multi-location businesses with Google listings per branch
When Dinopix is the wrong choice
- You want product review widgets and star ratings on your Shopify store: Dinopix doesn’t provide widgets.
- You want SMS review requests through your marketing platform.
- You want loyalty, referrals or quizzes from the same vendor as your reviews.
Frequently Asked Questions
How much does Okendo cost?
Okendo Reviews is priced by monthly order volume: $19 a month up to 200 orders, $119 up to 1,500 and $299 up to 3,500. Bundles and the full platform normally need an annual term.
Does Okendo have AI replies?
Yes. Okendo’s help centre says AI reply suggestions are on all plans, with Auto Review Replies from Growth. Dinopix has AI drafts on every plan and auto-reply by star rating from Starter.
Are both Australian?
Both have Australian roots. Okendo’s data processing addendum lists Okendo Pty Ltd in Surry Hills, NSW. Dinopix is made in Australia, with data hosted in Singapore.
Can I try Dinopix before deciding?
Yes. The free plan connects one Google listing and one Facebook page with its Instagram account, with no credit card.
Try Dinopix alongside it
The free plan connects one Google listing and one Facebook page with its Instagram account, with no credit card. Compare them on your own reviews before you decide.