Dinopix vs Podium
An honest side-by-side, so you can decide which suits your business. Podium describes itself as:“Beat your competition with Podium's lead conversion platform, powered by AI and ready to integrate with the tools you already use.”
We make Dinopix, so read this with that in mind.
Everything here about Podium comes from Podium’s own website, checked on 16 October 2026. Products and prices change, so check their site before you decide, and tell us if anything here is out of date.
Pricing
Podium
Quote only
No prices on podium.com.au; every plan goes through "Get a demo". Their terms set a 12-month initial term with fees paid annually in advance, renewing automatically.
Dinopix
Published pricing
Free plan, then paid plans from US$15 (A$19) a month, billed monthly or annually. Prices are published, with no hidden fees. See every plan.
Side by side
| Feature | Podium | Dinopix |
|---|---|---|
| Contract | 12-month initial term, fees paid annually in advance, auto-renews unless you give 30 days’ notice. Setup and onboarding fees can apply. | Monthly or annual billing, paid in advance. No minimum term published; change plan any time. |
| Review sites | Around two dozen integrated sites, including Google, Facebook, TripAdvisor, Booking.com and Healthgrades. | Google, Facebook, Instagram, Trustpilot, ProductReview and Judge.me in one feed. |
| Replying to reviews | Direct replies for Google and Facebook; other sites link out. | Replies publish to Google, Facebook, Instagram and Judge.me. Trustpilot and ProductReview replies are drafted in Dinopix, then posted on their site. |
| AI replies | AI-suggested replies on all plans; automated AI replies on higher plans or as an add-on. Google and Facebook only. | AI reply drafts on every plan (5 a month on Free). Brand voice, and auto-reply by star rating with approval by email, from Starter. |
| Review requests | Text message review invites and reminders. Podium says it opposes review gating. | Email review requests after an order is delivered, to every customer the same way. No SMS. An add-on on Growth, included from Scale. |
| Messaging | Texts, calls, email and social messages in one inbox, plus website chat. | Facebook and Instagram comments, plus Messenger and Instagram direct messages, in one inbox. Hide comments. No private replies yet. |
| Also includes | Phones, SMS marketing, payments, an AI employee and surveys. | Customer CRM with Shopify and WooCommerce sync, NPS surveys, social listening and analytics. |
Podium suits
- Businesses that want texting, phones, payments and reviews from one vendor
- Teams that sell over text message and want an AI assistant handling leads
- Businesses comfortable with an annual contract set through sales
Dinopix suits
- Businesses that mainly want reviews and comments handled well across many locations
- Teams that want to see the price before talking to anyone
- Shopify and WooCommerce stores that want reviews linked to order history
When Dinopix is the wrong choice
- You want SMS review requests or two-way texting with customers: Dinopix sends review requests by email only.
- You want phones, payments or website chat in the same product.
- You need reviews from sites Dinopix doesn’t connect, such as TripAdvisor or Booking.com.
Frequently Asked Questions
How much does Podium cost?
Podium does not publish prices on its Australian site; you get pricing through a demo with their sales team. Its terms set a 12-month initial term with fees paid annually in advance.
Can Dinopix send review requests by text like Podium?
No. Dinopix sends review requests by email after an order is delivered. If text message requests matter most to you, Podium covers that and Dinopix does not.
Do both reply to Google reviews?
Yes. Both publish replies to Google and Facebook from inside the product. Dinopix also publishes to Instagram and Judge.me.
Can I try Dinopix before deciding?
Yes. The free plan connects one Google listing and one Facebook page with its Instagram account, with no credit card, so you can compare on your own reviews.
Try Dinopix alongside it
The free plan connects one Google listing and one Facebook page with its Instagram account, with no credit card. Compare them on your own reviews before you decide.