Dinopix vs Reputation
An honest side-by-side, so you can decide which suits your business. Reputation describes itself as:“Build trust. Be found. Drive revenue. For multi-location brands that need stronger visibility, better customer experience, and clearer action.”
We make Dinopix, so read this with that in mind.
Everything here about Reputation comes from Reputation’s own website, checked on 16 October 2026. Products and prices change, so check their site before you decide, and tell us if anything here is out of date.
Pricing
Reputation
Published pricing
Per location: Rep Core $80, Rep Core + Pulse $115 and Rep Core + Surveys $150 a location a month (no currency named), Enterprise custom for 125+ locations. Every plan is "Talk to Sales".
Dinopix
Published pricing
Free plan, then paid plans from US$15 (A$19) a month, billed monthly or annually. Prices are published, with no hidden fees. See every plan.
Side by side
| Feature | Reputation | Dinopix |
|---|---|---|
| Contract | Term set in your order form; renews automatically for the same period unless either side gives 30 days’ notice. | Monthly or annual billing, paid in advance. No minimum term published; change plan any time. |
| Review sites | Monitors reviews across 130+ websites; Yelp, TripAdvisor and industry sites are listed as a Premium Sources add-on. | Google, Facebook, Instagram, Trustpilot, ProductReview and Judge.me in one feed. |
| Replying to reviews | Replies from the platform for sites that allow it, such as Google and Facebook, using a connection or credentials. | Replies publish to Google, Facebook, Instagram and Judge.me. Trustpilot and ProductReview replies are drafted in Dinopix, then posted on their site. |
| AI replies | AI-drafted, brand-aligned replies; automatic replies only for star ratings without text. | AI reply drafts on every plan (5 a month on Free). Brand voice, and auto-reply by star rating with approval by email, from Starter. |
| Review requests | SMS, email, website and kiosk. Their guide calls asking all customers, not just happy ones, a best practice. | Email review requests after an order is delivered, to every customer the same way. No SMS. An add-on on Growth, included from Scale. |
| Social | Social Suite add-on: publishing, listening, Facebook comments and DMs on Facebook, Instagram and X. | Facebook and Instagram comments, plus Messenger and Instagram direct messages, in one inbox. Hide comments. No private replies yet. |
| Also includes | Listings, review widgets, surveys on higher plans, ticketing and competitor insights. | Customer CRM with Shopify and WooCommerce sync, NPS surveys, social listening and analytics. |
Reputation suits
- Multi-location brands in automotive, healthcare, real estate and similar industries
- Teams that want listings, reviews, surveys and SMS requests on one platform
- Businesses that need reviews from industry-specific sites
Dinopix suits
- Businesses that want to sign up and start without talking to sales
- Teams that want Facebook and Instagram comments included rather than as an add-on
- Online stores that want review requests tied to delivered orders
When Dinopix is the wrong choice
- You need SMS review requests or point-of-service kiosks: Dinopix sends requests by email only.
- You want listings management or post scheduling in the same product.
- You need reviews from Yelp, TripAdvisor or industry sites Dinopix doesn’t connect.
Frequently Asked Questions
How much does Reputation cost?
Reputation’s pricing page lists Rep Core at $80, Rep Core + Pulse at $115 and Rep Core + Surveys at $150 per location per month, without naming a currency. Each plan goes through “Talk to Sales”.
Does Reputation include social media?
Its pricing page lists Social Suite as an add-on for publishing, listening and engagement. Dinopix includes Facebook and Instagram comments and messages on its plans.
Can either send review requests by text?
Reputation sends requests by SMS and email. Dinopix sends review requests by email only.
Can I try Dinopix before deciding?
Yes. The free plan connects one Google listing and one Facebook page with its Instagram account, with no credit card.
Try Dinopix alongside it
The free plan connects one Google listing and one Facebook page with its Instagram account, with no credit card. Compare them on your own reviews before you decide.