AI Review Reply Generator
Paste a customer review, pick a tone, and get a reply you can post in seconds. Works for Google, Facebook and any other review site.
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More options · names and spelling
Replies are written by AI. Check the facts before posting. We don’t store the review or the reply.
How to reply to a review in three steps
- 1
Paste the review
Copy the customer’s review from Google, Facebook or any other site.
- 2
Pick the rating and tone
The star rating shapes the reply: thanks for a five-star, an apology and a fix for a one-star.
- 3
Edit, then post
Check the facts, add anything only you know, and post it as the business owner.
What makes a good review reply
The generator follows these. So should any reply you write by hand.
Reply to every review
Good and bad. Future customers read the replies as much as the reviews.
Be specific
Mention what they actually said. A copy-pasted “Thanks for your feedback!” reads as nobody listening.
Take problems offline
Acknowledge it in public, then invite them to contact you directly to fix it.
Never trade for it
No discounts or refunds in exchange for changing a review. Platforms treat that as review manipulation.
Replying to reviews on more than one site?
Copying reviews in and replies out works for one. For every review, every day, Dinopix AI replies draft a response the moment a review lands, in your brand voice, and post it to Google, Facebook and Instagram from one inbox once you approve it.
Frequently asked questions
Is the AI review reply generator free?
Yes. No signup needed. There is a daily limit per visitor so the tool stays free for everyone. Dinopix Reviews also drafts replies inside your review inbox. The free plan includes 5 AI replies a month.
Does it work for Google, Facebook and other review sites?
Yes. Paste any customer review, from Google, Facebook, Tripadvisor, Yelp, Trustpilot, ProductReview or anywhere else, and it writes a reply you can post there.
Do you store the reviews I paste?
No. The review and the reply are sent to the AI model to write the reply and are not saved. We keep only an anonymous count of requests, so we can apply the daily limit.
How should I reply to a negative review?
Reply quickly and calmly. Thank them, acknowledge the specific problem, apologise where it is warranted, and invite them to contact you directly to put it right. Don’t argue the details in public, and never offer anything in exchange for changing or removing the review.
Should I reply to positive reviews too?
Yes. A short, specific thank-you shows future customers that you read every review, not only the complaints. Mention something the customer said, so the reply doesn’t read like a template.
Is it OK to post an AI-written reply?
Yes, as long as you read it first. The generator is told not to invent facts about your business, but it can’t know your policies or what actually happened. Edit anything that isn’t true, and add details only you know.
Every review, one inbox, replies drafted
Dinopix Reviews collects every review from Google, Facebook and more into one inbox and drafts a reply to each one. Start free, with one Google listing and one Facebook page.
Free plan. No credit card required.